Mayo Clinic announced that it has signed a letter of intent to be part of the Phase II expansion of Mall of America®. Over the next 12 months, Mayo Clinic will define how the new facility will complement Mayo’s existing presence in Minnesota and help bring its expertise to more people long-term.
The Mall of America location provides an ideal opportunity to provide a gateway to Mayo Clinic for people in Minnesota and across the country. Initial concepts call for care delivery models that will help Mayo reach patient audiences outside its existing patient population. Services provided through a presence at the Mall of America will enhance services offered at Mayo Clinic, not replicate them.
“Mall of America provides an opportunity to offer patient services outside of traditional care models and enhance convenience and connectivity to Mayo Clinic,” said Glenn Forbes, M.D., CEO, Mayo Clinic Rochester. “Mayo Clinic’s patient population aligns strongly with the Mall of America’s visitors. Mall of America draws over 40 million visitors from over 32 countries, it also has strong nationwide appeal. Likewise, Mayo Clinic is a destination for patients from through the region, nation and world, so this is a wonderful opportunity to better meet the needs of our patients and build on the synergies of these two Minnesota destinations.”
Some potential concepts for Mayo’s new facility include, but are not limited to:
• New Models for Screening and Prevention: Focus on testing, counseling and screening with prevention plan development.
• Services for New and Returning Mayo Clinic Patients: Helping patients with access, appointments, logistics and other questions related to Mayo Clinic services.
o Programs that ease/speed access to core Mayo Clinic programs, such as transplant.
o Comprehensive programs that meet the unique needs of international patients.
• Education/Input Opportunities: Unique, new ways to get broad input around new models for delivering care to patients; new products and service prototypes; and deliver health education to the general public.
“Mayo Clinic innovations throughout the years have transformed the practice of medicine,” said David Herman, M.D., a member of the Mayo Clinic Rochester Executive Board and Past Chair, Mayo Clinic Clinical Practices Committee, who is also leading the Gateway project. “Mayo’s strength has been focusing on the needs of the patient while continually searching for ways to improve care delivery.”